If you`re looking to apply for an MTN online contract, you`re probably wondering how to check the status of your application. Applying for a mobile contract can be a confusing process, but thankfully, MTN has made it easy to track the progress of your application.
Here`s what you need to know about checking the status of your MTN online contract application:
1. Check your email
After you submit your application, MTN will send you an email to confirm that they`ve received it. This email will usually include a reference number or tracking code that you can use to check the status of your application. Make sure to check your spam folder, just in case the email got filtered there.
2. Use MTN`s online tracking tool
MTN has a handy online tracking tool that allows you to check the status of your application at any time. Simply visit the MTN website and click on the “Track Application” button. Enter your reference number or tracking code, and you`ll be able to see the current status of your application.
3. Contact MTN customer service
If you`re having trouble using the online tracking tool or you want more information about your application status, you can contact MTN`s customer service team. They`ll be able to provide you with updates and answer any questions you have.
To contact MTN customer service, you can:
– Call the MTN customer service helpline (083 123 1808)
– Send an email to customercare@mtn.co.za
– Visit an MTN store in person
Keep in mind that it can take several days for MTN to process your application, so don`t panic if you don`t see an immediate update on your status. If you`re concerned about the status of your application, don`t hesitate to reach out to MTN for more information.
